Insurance Company & Claims Recording Systems

Insurance Company & Claims Recording Systems

Insurance companies historically do a lot of recording, primarily the claims adjusters take recorded statements but there are other recording uses for the insurance industry.
Typically an adjuster takes recorded statements either by telephone or in the field. Either way, we have a great digital solution.
For field adjusters, we have a few different professional digital recorders. We have the Philips 9500, Philips 9600, the Olympus DS-5000, Olympus 5000iD and the Olympus LS-11.
There are other recording solutions available but these are common.
An important part of insurance companies and claims adjusters is taking phone statements and having the ability to record both ends of the conversation. You can do just that with any of the digital recorders we sell. You will need a telephone adapter which daisy chains with your recorder and the telephone handset and get crystal clear, bi-directional telephone call recording. You can then store the recorded statement on your network for future reference and/or you can have it transcribed using one of our transcription kits such as the Philips LFH-7277 or the Olympus AS-5000.
THE BEST SOLUTION WE HAVE FOR CLAIMS ADJUSTERS IS OUR CUSTOM COMPUTER BASED RECORDING SYSTEM THAT IS CUSTOM TAILORED FOR INSURANCE COMPANIES. It's called the "CLAIMS LOGGER" and it records directly to the PC and renders digital quality, bi-directional telephone recordings right to your computer. No recorder needed.
FEATURES OF CLAIM LOGGER:
Record two way (or more) phone calls directly to your PC.
Customized data fields specific to the insurance industry to identify recorded statements. Put claim date, claimant name, claim number and more into file.
Easily send for archiving or transcription.
No recording device needed. Just a PC and sound card (and standard telephone).
Costs less than a digital recorder (under $200).
Perfect solution for “stay home” claims adjusters.
Can be used in tandem with a portable digital recorder for those who do both outside statements and inside statements.
CALL ALL MAKES NOW FOR YOUR CUSTOM QUOTE FOR YOUR INSURANCE RECORDING NEEDS • 1-800-678-7483